We are seeking a charismatic and enthusiastic individual to join our team as a Video Presentation and Customer Relationship Executive. This role will involve creating engaging video content for social media, handling social media inquiries, and managing customer calls. The ideal candidate will be confident on camera, possess excellent communication skills, and have a passion for customer service.
Key Responsibilities
• Act as the face of Mapshore in social media reels and videos.
• Create engaging and informative video content showcasing our services and promotions.
• Collaborate with the marketing team to develop creative video ideas and scripts.
• -Social Media Engagement:
• Monitor and respond to social media inquiries in a timely and professional manner.
• Engage with our audience on social media platforms, fostering a positive and interactive community.
• Assist in managing social media content schedules and posts.
• Customer Relationship Management:
• Handle incoming customer calls, providing information and assistance regarding our services.
• Resolve customer inquiries and issues promptly, ensuring a high level of customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
Job Types: Full-time, Part-time
Pay: AED2,500.00 – AED4,000.00 per month
Expected hours: 48 per week
Send your resume to marketing@mapshore.com
Call : +971 50 291 3823